people who come in to part stores

[dalefan88]

ok i know we got a thread on which part store you go to. in this thread i want to talk about some of the stuff us parts people have to put up with.

1. on monday had had this customer come in and said i just bought this 99 impala and theres a major problem with it. i asked the person what was it doing. they said come out side and ill show you. they started it and it sounded fine. so i ask whats the problem. they said look at this gauge it goes up when i hit the gas and goes down when i let off. are you kidding me its the tach.

2. i sold someone a high beam headlight. they went out and put it in then came back in and said sir this bulb is a defect. i went out turned the headlights on and hit the highbeams. to my amazement the bulb lit up. are you kidding me.

3. we have all these black guys (not being racist just saying what they are) come in and say can you check my oil when we are busy. i say let me get some of these customers out and ill check it for you. they get tired of waiting go out and there girlfriends/wifes check it for them. once again are you kidding me.

4. i get so tired of a person coming in and say i need a part for that and point outside. so what the hell is that. i cant tell what year, make , model of every car is mostly all these new cars with funky names and they all look alike.

5. when people call for lets say a 99 ford ranger for rear shoes or drums. i ask do you have 9" or 10" brakes. i dont now shouldnt you. sorry i dont have the dam car in front of me to measure them. but guess what you do!!!!!

6. i have guys that come in and say can you check my fuses i just had my dumb as friend put this huge amp in my car and it keeps blowing fuses. instead of finding where the dam short is they keep just putting fuses in.

7. it drives me nuts when a guy has his wife/girlfrind call in a part. what year, make, and model is it. then they yell hey bob what year is your car. then i ask what engine is in it. hey bob what engine is in your car. you know what why dont you just let bob get on the dam phone it would make my job so much easier.

8. then we get these people who come in and say i need a part for my car. i ask what do you need. i dont know my brother just sent me down here to get a part. so what do you need. i dont know. so should i just go pull and random part off the shelf and sell it to you. then you come back a hour later chewing me out cause you got the wrong part. once again are you kidding me.

i could go on and on but this is just some of the stuff us parts guys have to deal with. some of this stuff makes me laugh and on bads days they make me want to cry.

 

[BrockGrimes]

My father-in-law quit a job at a parts place due to stupid people.
They would ask him what do you think I need to fix this problem.
He'd say you need this to fix it.
Then they say well I think it's this so give me that.
He's like that has nothing to do with you problem, they say
I know what I'm doing I've been working on lawn mowers for 40 years.
He says well your 40 years of experience should do just fine working
on your new supercharged mustang.
Here's your part have a good one.

Hey Bob, I QUIT!

 

[dalefan88]

My father-in-law quit a job at a parts place due to stupid people.
They would ask him what do you think I need to fix this problem.
He'd say you need this to fix it.
Then they say well I think it's this so give me that.
He's like that has nothing to do with you problem, they say
I know what I'm doing I've been working on lawn mowers for 40 years.
He says well your 40 years of experience should do just fine working
on your new supercharged mustang.
Here's your part have a good one.

Hey Bob, I QUIT!

lol i know what hes talking about. i have had this guy come in for two weeks now with a 98 ford contour pos. he said his car will only start if he wiggles the wires going to the fuel pump where it connects to the sending unit. i tell him he needs a new wiring harness so what does he buy. a new fuel pump, fuel pump relay, and fuel pressure regulator. are you kidding me lol.

 

[mylittlecj5]

LOL Just last weekend I watched my favorite parts guy deal with an older couple that wanted a lawn mower battery. He didn't have the right size in stock, but he sold them a better quality, larger battery for the same price...They argued with him over that for about 10 minutes, then couldn't figure out why the price was $12 more then what he quoted them. When he told them that that was the core charge, it took another ten minutes of explaining how that all worked (just bring back your old battery and I'll give you your $12 back!...)

 

[dalefan88]

LOL Just last weekend I watched my favorite parts guy deal with an older couple that wanted a lawn mower battery. He didn't have the right size in stock, but he sold them a better quality, larger battery for the same price...They argued with him over that for about 10 minutes, then couldn't figure out why the price was $12 more then what he quoted them. When he told them that that was the core charge, it took another ten minutes of explaining how that all worked (just bring back your old battery and I'll give you your $12 back!...)

thats another thing that gets on my nerves. it is 149.99 plus a 10 dollar core. so you mean if i bring my old on in its only 139.99. no if you bring in your core at the time of sale it will be 149.99 no core its 159.99 then you get $10 back when you bring in your old one.

 

[IOPort51]

I am glad we have someone to give the other side and I can just imagine what level of bone head you must deal with on a regular basis. I would guess the odds of me finding a good counter person are much better than you finding an intelligent customer. I will try to keep this in mind on the next trip to the parts house.

 

[dalefan88]

trust me. there is way more idiots that come in than people who know stuff like the guys on here. all the cj guys around the area come to my store to talk to me. cause like most of them nothing is all stock on my jeep. they all know i have a 4 pin gm module, team rush, motorcraft carb, ect, ect, ect. thats why they come to me to help them get running better.

 

[BajaEdition]

Just an idiot here
But I went into Auto Zone looking for a check Vavle for the rear brakes of a 67 AMC Javelin, power brakes, 360.
Was asked what make
AMC
there is no such make as AMC
Yes there is, they make H1s for GM under the name AM general
so he tries to look under GMC
I decide to ask for the manager who tells me there is no such part still made.

I decide to go 2 more miles down the road to a friction specialty parts store and he goes back and pulls the part

on the other side of the coin, I go to Kragen to get some cleaning supplies, there is a guy arguing with the parts guy that he had sold him a bad battery because he put it in and 60 miles later it was dead, the parts guy ask if he had checked to see if the alternator worked. The idiot said the alternator had stopped working and that's why he needed a good battery to get him back and forth to work till he could afford a new one.

it goes both ways guys

 

[gert]

I couldnt work at an auto parts counter I have seen to mainy idoits come there and hold me up while Im trying to get a part I love it when they try to get the parts guy to diagnose their problem for them

 

[Old Dog]

I think I see our problem now.
Good counter people like Dale expect a dumb as$ to be across the counter
People like some of use expect the counter person to be an idiot.
So when a good counter person meet someone who really knows what he wants, neither one knows how to act.

 

[BajaEdition]

I think I see our problem now.
Good counter people like Dale expect a dumb as$ to be across the counter
People like some of use expect the counter person to be an idiot.
So when a good counter person meet someone who really knows what he wants, neither one knows how to act.

 

[dalefan88]

I think I see our problem now.
Good counter people like Dale expect a dumb as$ to be across the counter
People like some of use expect the counter person to be an idiot.
So when a good counter person meet someone who really knows what he wants, neither one knows how to act.

lmao now thats funny.

 

[dalefan88]

Just an idiot here
But I went into Auto Zone looking for a check Vavle for the rear brakes of a 67 AMC Javelin, power brakes, 360.
Was asked what make
AMC
there is no such make as AMC
Yes there is, they make H1s for GM under the name AM general
so he tries to look under GMC
I decide to ask for the manager who tells me there is no such part still made.

I decide to go 2 more miles down the road to a friction specialty parts store and he goes back and pulls the part

on the other side of the coin, I go to Kragen to get some cleaning supplies, there is a guy arguing with the parts guy that he had sold him a bad battery because he put it in and 60 miles later it was dead, the parts guy ask if he had checked to see if the alternator worked. The idiot said the alternator had stopped working and that's why he needed a good battery to get him back and forth to work till he could afford a new one.

it goes both ways guys

wonder if they thought cause there is no more amc that it wouldnt be in the system :dunno:

on the battery thing we get that all the time. they put a big radio system in the car and dont hook up the remote wire to shut of the amp and wonder why there week old battery is dead.

 

[dalefan88]

I couldnt work at an auto parts counter I have seen to mainy idoits come there and hold me up while Im trying to get a part I love it when they try to get the parts guy to diagnose their problem for them

this is a problem. there is so many sensors on newer cars it hard to say what is wrong.

my car wont start. are you getting fuel and spark. i dont know. so i always tell them to spray some starting fluid in. if it runs for a second and dies you have no fuel. if it does nothing no spark. that is the best i can do. on new cars no spark is the hardest one. it might not start cause of module, coil, cam or crank sensor theres just to many things.

 

[BajaEdition]

wonder if they thought cause there is no more amc that it wouldnt be in the system :dunno:

.

the first guy never looked, he apeared to be a high school student doing after school work, the manager probably did not want to be bothered, he is the same guy who told me that there was no longer printing a Chiltons CJ manual, I went across the street to Kragen and bought it that day

 

[dalefan88]

i know in our system jeep and amc are not together. one of my jeep guys came in and got one of the college kids and said sir they didnt make a jeep in 75. the guy was like then what year do i have and the kid said you must have a square headlight one. the funny thing is jeep isnt under chrysler when they took over either lol.

 

[mrsdalefan88]

I think I see our problem now.
Good counter people like Dale expect a dumb as$ to be across the counter
People like some of use expect the counter person to be an idiot.
So when a good counter person meet someone who really knows what he wants, neither one knows how to act.

Wow That's it lol
I had a guy try to describe and draw and everything else imaginable a part for about 10 minutes one day, wouldn't give the name of the part or tell me what it did, just kept trying to describe it. (of course i was assuming he didn't know the name or what it did) I just wasn't getting his very bad description so I hollared for Tony, He looks at Tony and says do you guys stock keyways? Are you freaking kiddin me? If you would have said that 10 minutes ago..................

 

[iCEMAN]

The problem is also that when you do find a good parts guy, the morons end up driving them away. Then it is back to square one.

 

[mrsdalefan88]

I couldnt work at an auto parts counter I have seen to mainy idoits come there and hold me up while Im trying to get a part I love it when they try to get the parts guy to diagnose their problem for them

That is a lot of our customers, my favorite thus far is the guy that called on the phone and said "I will hold the phone up to the engine, you tell me y its not running right"

 

[dalefan88]

The problem is also that when you do find a good parts guy, the morons end up driving them away. Then it is back to square one.

i dont know how many times i about walked out the door cause of people who shouldnt be no where under the hood of a car. i think they do more damage than good.